Privacy policy

This privacy policy describes information H3R Performance, Inc., its divisions, subsidiaries, and affiliates ("COMPANY") collect about visitors to the sites to which this privacy policy is applicable (collectively, the “Website”), how COMPANY uses this information, and other related matters. This policy applies exclusively to the information COMPANY collects via the website and does not apply to any information COMPANY may collect in any other manner.

By using the website , you agree to the collection and use of information by COMPANY in accordance with this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use the website . The data collected on the website belong exclusively to COMPANY, and COMPANY is solely responsible for creating and maintaining this policy. If you have any questions or comments, you can reach us at h3rinfo@h3rperformance.com or by calling 800-249-4289. The website are controlled by COMPANY from offices within the United States.

COMPANY makes no representation that content or materials in the website are appropriate or available for use in other jurisdictions. The information you submit to COMPANY through the website will be stored and processed in the United States, Canada or across the world. This data may be subject to the laws of the countries where we send it. When we send your information across borders, we take steps to protect your information, and we try to only send your information to countries that have strong data protection laws. By submitting personal information to COMPANY, you consent to the transfer of information outside of your country. If you choose to access the website from other jurisdictions, you do so on your own initiative and are responsible for compliance with applicable local laws. Any claims relating to the website or the content and materials shall be governed by the laws of the State of California in the United States, without giving effect to any principles of conflicts of laws.

Information We Collect

“Personally identifiable information” refers to information that directly identifies you, such as your name, postal address, telephone number and e-mail address. COMPANY collects personally identifiable information when provided by you in online forms or registration forms, in order to respond to inquiries for information about COMPANY. “Non-personally identifiable information” refers to information that does not identify you but which can be used to track certain Internet conduct. For instance, your computer’s IP address, your web browser’s identity, and what pages of the Site you visit may all be used to collect information about how the Site is used without identifying your name or other personally identifiable information. COMPANY may collect non-personally identifiable information from you by “passive” means, often through the use of cookies. Non-personally identifiable information is collected through a variety of methods including the use of cookies. A cookie is a small amount of data, which often includes an anonymous unique identifier, that is sent to your browser from a web site's computers and stored on your computer's hard drive. Many consider the use of cookies to be an industry standard. You can alter the configuration of your browser to refuse to accept cookies, but if you do so, it is possible that some areas of website that use cookies will not function properly when you view them. It is possible to link non-personally identifiable information to individual names, but COMPANY does not do so except as may be necessary to investigate illegal conduct or any unreasonable conduct in connection with the use of the website , violations of the Terms and Conditions governing this Site, to comply with legal process (e.g., subpoenas), and to assist law enforcement agencies, or as otherwise required by law. When a user performs a search within the website , COMPANY may record information identifying the user or linking the user to the search performed. COMPANY may also record limited information associated with search requests made by a user and use that information to, among other things, solve technical problems with the website and to calculate overall usage statistics.

We use Google Analytics to better understand how visitors interact with our website. Google Analytics is a web analytics service offered by Google LLC ("Google") that tracks and reports website traffic.

As part of this service, we have enabled Google Signals, which includes features such as cross-device reporting and remarketing. This means that Google may collect and process data about your visit to our website across multiple devices, such as your computer and smartphone, in order to provide us with insights into user behavior and advertising effectiveness.

To provide this service, Google may use cookies, web beacons, and other similar technologies to collect information about your browsing behavior on our website, including your IP address, device type, browser type and version, operating system, referral source, and other information about how you interact with our website. This information is used to create reports about website activity and to provide other services related to website activity and internet usage. Google Analytics Google Signals keeps the data it collects for 26 months.

Please note that we do not collect or store any personally identifiable information through Google Analytics. However, if you prefer to opt out of Google Analytics tracking altogether, you can do so by installing the Google Analytics Opt-out Browser Add-on, which is available for most major browsers.

For more information about how Google uses data when you use our website and how to control the information sent to Google, please refer to Google's Privacy Policy and the Google Analytics Opt-out Browser Add-on.

By using our website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

How We Use This Information

Personally identifiable information. COMPANY may collect your personally identifiable information and use it to send you information about COMPANY, to send you advertising and sales materials about COMPANY, and to contact you when necessary. COMPANY may share your information within its divisions, subsidiaries, and affiliates, at its discretion. COMPANY may also share your personal information with any other party, including third parties, for any reason, including but not limited to advertising and marketing purposes. COMPANY may share this information with third parties that help COMPANY with fulfillment of site administration. In addition, COMPANY reserves the right to use both your personally identifiable information and your non-personally identifiable information in order to investigate illegal conduct or any unreasonable conduct in connection with the use of the website , to comply with legal process (e.g., subpoenas), and to assist law enforcement agencies, or as otherwise required by law.

Non-personally identifiable information. COMPANY may track non-personally identifiable information for internal purposes and to help COMPANY interact with visitors to the Site. COMPANY may also share non-personally identifiable information in aggregate form with third parties to illustrate trends and patterns. If you place an order through the website , we may hire other companies to provide administrative, fulfillment, and/or other services on our behalf, including packaging, mailing and/or delivery. We may provide the information you submit to those companies to provide the services we requested.

Changes to the Privacy Policy

COMPANY reserves the right to change the terms of this Privacy Policy, and you should check this page at regular intervals to see whether the terms of this Privacy Policy have changed. The effective date will be set forth at the top of the page. Your continued use of the website following any changes to the Privacy Policy will constitute your acceptance of such changes.

Links/ Security/ Under 18

The website may contain links to other sites run by third parties unaffiliated with COMPANY. COMPANY is not responsible for the information collection practices or the content of the sites to which COMPANY links. We take reasonable steps to protect the integrity of the information you send to us. Unfortunately, no transmission over the Internet can be guaranteed to be 100% secure. As a result, we cannot ensure or warrant the security of any information you transmit to us. We do not knowingly or intentionally collect any personal information from, or market to individuals, under the age of 18. If a child you know of has provided us with personally identifiable information, please contact us immediately so that we may identify the information that needs to be removed.

Problems or Complaints

If you believe that there has been a violation of the terms of this policy, please contact us at h3rinfo@h3rperformance.com. We will investigate, take appropriate action, and report back to you within a reasonable period of time.